RESUME
B. Pagels-Minor
Summary
B. is a thought leader on product and culture development within technology companies. They are passionate about creating a culture of accountability and sustainable processes that allow teams to do the work well.
Experience
Senior Data Product Manager
2020-2021
- Areas of Ownership: Membership & Finance Data
San Francisco Chapter, Founding Member
2020-Present
The Private Directors Association® (PDA) is a non-profit organization of, by, and for private company business owners, their executives, and directors. The mandate is to define and model private company governance excellence for corporate, ESOPs, family-owned, partnerships, private equity portfolio companies, and start-ups/venture capital financed—at all levels of revenue generation.
Senior Engineering Program Manager
2018- 2020
- Areas of Ownership: App Store Connect, App Store Connect Quality, App Store Connect/ iTunes Store Connect Quality, App Store Compliance, App Store Connect Mobile App
- Drive and ship large and small cross-functional projects
- Drive meaningful aspects of a project including scope, requirements, timelines, and resource allocation
- Drive technical discussions with stakeholders around the company to build new experiences for customers
- Own overall program schedules
- Collaborate with QA, Engineering, EPMs, design and other organizations both inside and outside of Apple to develop solutions for partnerships, promotions, and other new business initiatives
- Manage software releases, develop tools and processes to gain efficiencies in the build, development, testing, and deployment lifecycle
Vice Chairperson and Secretary, Board of Directors
2015-Present
Howard Brown Health is one of the largest LGBTQ organizations in the United States with over $200 million in revenue. It also is the only LGBTQ focused FQHC in the Midwest. Howard Brown Health’s focus on LGBTQ patients and the research it does is quickly becoming a standard for LGBTQ care for the country.
Vice President, Board of Directors
2018- Present
YWCA of Metropolitan Chicago is one of the largest YWCA organizations in the United States with over a $10 million annual budget.
Chairperson, Board of Directors
2018-2019
Product Management Instructor
2018
Senior Product Manager
2017-2018
- Areas of Ownership: Listening and Flex Feeds teams
- Mentor fellow product managers
Product Manager
2017
- Areas of Ownership: Buyer Personalization and Early Stage Shopping
- Led rich discovery processes, including market opportunities, user/customer research and prototyping to identify, evaluate and define products and features that are valuable, usable and feasible
- Defined, maintained and internalized product KPIs, using them to measure/report progress and to align product development to business strategy
Product
2016-2017
- Areas of Ownership: Technical SEO, Martech Tools, Platform & Whiteboard
- Tracked and communicated progress to senior leadership team and relative stakeholders, making sure features get delivered on time
Associate Product Manager
2015-2016
- Scrum Evangelist that implemented agile best practices to streamline product iterations
- Utilized agile methodologies, such as: planning sprints, beginning and ending sprints, and determining when an iterationcan be released
- Researched, planned, and strategized new features for the Benchtools app
- Provided technical resources and administration for all software tools; such as Jira, Jira Agile, Confluence, Smartsheets and Google Apps for Work
Business Analyst & Product
2014-2015
- Led product team responsible for the transition of all reporting tasks from manual collection to a dynamic web based portal using cloud technology
- Helped clients exceed FY 2014 goals of over $150 million in gross retail sales
Agency Relationship Manager & Product
2010-2014
- Acted as a consultant to agencies and outsourced program managers to help them successfully manage their clients’ programs on ShareASale
- Managed 90 agency relationships and in turn over 600 merchant programs
- Helped clients’ programs exceed $77 million in sales for FY 2012 (30% increase) and $90 million in sales in FY 2013(17% increase)
Executive Team Leader – Guest Experience
2009-2010
Education
Juris Doctor
John Marshall Law School
Master of Business Administration, Management/Finance – 2014
Robert Morris University, Chicago, IL
Master of Information Systems – 2011
Robert Morris University, Chicago, IL
Bachelor of Arts, History, minor in Asian American Studies – 2008
Northwestern University, Evanston, IL
International Law – 2004
University of Oxford, New College, Oxford, UK
Achievements and Leadership
2021 Silicon Valley Business Journal 40 under 40 SVBJ
2021 Empower Ethnic Minority Top 100 Future Leaders, Yahoo Finance UK and Involve
2020 Top 100 LGBT+ Future Leaders, Yahoo Finance UK and Involve
HERoes Women Advocates List 2020 , Yahoo Finance UK and Involve
San Francisco Chapter, Founding Member, Private Directors Association 2020- Present
Vice Chairperson & Secretary, Board of Directors, Howard Brown Health Center 2015 – Present
Vice President & Secretary, Board of Directors, YWCA Metropolitan Chicago 2018 – Present
Chairperson, Board of Directors, Chicago Black Women in Tech 2018 – 2019
Vanguard Award Winner for Most Innovative Campaign, Performics, 2016
Hall of Fame, Robert Morris University 2016
Distinguished Alumni Award Robert Morris University 2013
Leadership Council & Rogers Society Member Northwestern University 2010 – Present
30 under 30 Honoree Windy City Times 2008
Certifications
PMI-ACP, Project Management Institute
CSPO, Scrum Alliance