B. Pagels-Minor


Summary

B. is a thought leader on product and culture development within technology companies. They are passionate about creating a culture of accountability and sustainable processes that allow teams to do the work well.

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Experience

Senior Data Product Manager

2020-Present

Netflix

  • Areas of Ownership: Membership & Finance Data

Senior Engineering Program Manager

2018- 2020

Apple

  • Areas of Ownership: App Store Connect, App Store Connect Quality, App Store Connect/ iTunes Store Connect Quality, App Store Compliance, App Store Connect Mobile App
  • Drive and ship large and small cross-functional projects
  • Drive meaningful aspects of a project including scope, requirements, timelines, and resource allocation
  • Drive technical discussions with stakeholders around the company to build new experiences for customers
  • Own overall program schedules
  • Collaborate with QA, Engineering, EPMs, design and other organizations both inside and outside of Apple to develop solutions for partnerships, promotions, and other new business initiatives
  • Manage software releases, develop tools and processes to gain efficiencies in the build, development, testing, and deployment lifecycle

Vice Chair, Board of Directors

2015-Present

Howard Brown Health

Howard Brown Health is one of the largest LGBTQ organizations in the United States with over $200 million in revenue. It also is the only LGBTQ focused FQHC in the Midwest. Howard Brown Health's focus on LGBTQ patients and the research it does is quickly becoming a standard for LGBTQ care for the country.

Board of Directors

2018- Present

YWCA of Metropolitan Chicago

YWCA of Metropolitan Chicago is one of the largest YWCA organizations in the United States with over a $10 million annual budget.

Chairperson, Board of Directors

2018-2019

Chicago Black Women in Tech

Product Management Instructor

2018

Product School

Senior Product Manager

2017-2018

Sprout Social

  • Areas of Ownership: Listening and Flex Feeds teams
  • Mentor fellow product managers

Product Manager

2017

Cars.com

  • Areas of Ownership: buyer personalization team and early stage shopping tools
  • Led rich discovery processes, including market opportunities, user/customer research and prototyping to identify, evaluate and define products and features that are valuable, usable and feasible
  • Defined, maintained and internalized product KPIs, using them to measure/report progress and to align product development to business strategy

Product

2016-2017

Wyzant

  • Areas of Ownership: three separate development teams totaling 15, including: developers, data engineers, automation engineers, QA and designers with focuses on SEO, marketing tech, platform, & online whiteboard services
  • Tracked and communicated progress to senior leadership team and relative stakeholders, making sure features get delivered on time

Associate Product Manager

2015-2016

Performics

  • Scrum Evangelist that implemented agile best practices to streamline product iterations
  • Utilized agile methodologies, such as: planning sprints, beginning and ending sprints, and determining when an iterationcan be released
  • Researched, planned, and strategized new features for the Benchtools app
  • Provided technical resources and administration for all software tools; such as Jira, Jira Agile, Confluence, Smartsheets and Google Apps for Work

Business Analyst & Product

2014-2015

Acceleration Partners

  • Led product team responsible for the transition of all reporting tasks from manual collection to a dynamic web based portal using cloud technology
  • Helped clients exceed FY 2014 goals of over $150 million in gross retail sales

Agency Relationship Manager & Product

2010-2014

ShareASale

  • Acted as a consultant to agencies and outsourced program managers to help them successfully manage their clients’ programs on ShareASale
  • Managed 90 agency relationships and in turn over 600 merchant programs
  • Helped clients’ programs exceed $77 million in sales for FY 2012 (30% increase) and $90 million in sales in FY 2013(17% increase)

Executive Team Leader - Guest Experience

2009-2010

Target

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Education

Juris Doctor

John Marshall Law School

Master of Business Administration, Management/Finance - 2014

Robert Morris University, Chicago, IL

Master of Information Systems - 2011

Robert Morris University, Chicago, IL

Bachelor of Arts, History, minor in Asian American Studies - 2008

Northwestern University, Evanston, IL

International Law - 2004

University of Oxford, New College, Oxford, UK

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Achievements and Leadership

Hall of Fame, Robert Morris University, Chicago, IL 2016

Vice Chair, Board of Directors, Howard Brown Health Center, Chicago, IL 2015 - Present

Board of Directors, YWCA of Metropolitan Chicago, Chicago, IL 2018 - Present

Board of Directors, Chicago Black Women in Tech, Chicago, IL 2018 - 2019

Distinguished Alumni Award Robert Morris University, Chicago, IL 2013

Leadership Council & Rogers Society Member Northwestern University, Evanston, IL 2010 - Present

30 under 30 Honoree Windy City Times, Chicago, IL 2008

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Certifications


PMI-ACP Project Management Institute

CSPO, Scrum Alliance

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Using Format